Software → Frequently Asked Questions
- Can I register as a member if I am from oversea?
Yes. We do accept all type of customers.
- Does Softheware.com actually ship my order?
After you checkout, Softheware.com accepts payment upon confirmation from the consumer and forwards your order directly to each manufacturer or software vendor to fill their part of your order. Each manufacturer or software vendor will handle the shipping of their portion of the order (if you order from several at once). Please provide us a valid email address in order to send you the software and license.
- Return Policy?
Each of our manufacturers or software vendors has their own return policy. Most software vendors will list their Return Policy under the "Return Policy" link on their product additional information page. Please read the return policy for the selected product.
- What payment methods are supported?
Generally we accept PayPal and credit card. Please contact us if you would like to deal in other payment method.
- Who charges my credit card?
Prosper Online Sdn Bhd charges you for all the products in your order including shipping and tax if applicable.
- Is my satisfaction guaranteed?
We are committed to earning and preserving your trust. In the unlikely event that any manufacturer or software vendor ever fails to deliver on their promise to you regarding any purchase made through our site, we will intervene on your behalf and guarantee your 100% satisfaction or your money back.
- Can I request for a quotation for a special deal (more quantity per product)?
Yes. You can be our distributor, agent or dealer. Please request for a quotation from here.
- Can I sell my product in Softheware.com?
Yes but with certain requirement and condition. Please email your enquiry and product brief information to sales@Softheware.com.
- Need to change your address or e-mail?
You can change any information about you very easily by going to My Account (at the top green bar and Help & Info panel at the right of every page).
- Password Problems / I'm having trouble signing in?
If you are certain that you have an account with us, chances are you're just not using the right password or you may have forgotten it. Please click on My Account or the login link on top of the green bar to view the login page. Please insert your valid email address to request for your password.
- Is Softheware.com secure? Is my information safe?
We are using RapidSSL 256-bit protection (http://www.rapidSSL.com) for all the critical pages like registration, account and checkout process pages. On top of that Softheware.com is protected by ControlScan (http://www.controlscan.com) - Corporate Secure Plan. ControlScan protects our site from hacker, privacy, trusted business background and ID theft by scanning our site and server daily for over 10,000 vulnerabilities.
We have looked at the other companies (e.g., ScanAlert, BBB Reliability Seal, etc) and we chose ControlScan as the best and inexpensive to actively monitor Softheware.com security on DAILY basis.
- What is SSL?
Secured Sockets Layer is a protocol that transmits your communications over the Internet in an encrypted form. SSL ensures that the information is sent, unchanged, only to the server you intended to send it to. Online shopping sites frequently use SSL technology to safeguard credit card information.
- How do I provide feedback on my shopping experience?
Whether you're thrilled about your shopping experience or not so pleased, we would really love to hear from you. Please do not hesitate to contact us.
- How do I provide feedback on a product?
The registered member/customer will able to rate and review each product in the mall. Please express your feeling for the product you purchased.
About Us |
Contact Us |
Shipping Info |
Anti-Spam Policy |
Security Policy |
All logos, brands and trademarks of respective rightful companies shown. Other names are for informational purposes only.
While all efforts are made to update and check on latest product pricing, errors do occur from time to time and Softheware.com reserves the right to cancel orders at our discretion.
Softheware.com provides "always discount" best value, quality, service and selection of all the software development products and categories such as software components, development tools, business software, game development, professional services including top notch software customization and so on.
We are online worldwide software components reseller and global development tools distributor selling software indirectly through our international software distribution channels. We can help boost your non-domestic sales to the world so contact us to sell your products. Join us now to see the different!
We are always discounted with the SAME branded quality from trusted software vendors.
||Softheware.com protects and backups all employees' server, laptop, desktop computers in
And the only online backup service that doesn't need you to pick folders and filetypes.
365 Main Datacenters that shared with Sun Micro., Cnet, Esurance and Fortune 500 companies.
Copyright © 2010 Softheware.com. All Rights Reserved. Malaysia (HQ):
F-2-43, Block F, Taipan Damansara 2
Jalan PJU 1A/3, Ara Damansara
47301 Petaling Jaya, SelangorPhone:
+603 7842 8836 Fax:
+603 7842 6836 E-Mail: sales@Softheware.com
14, Robinson Road #13-00
Far East Finance Building
+65 6494 9125 Fax:
+65 6323 1839 E-Mail: sales.sg@Softheware.com
Powered by Prosper Online Sdn Bhd